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Impact of Changes in India's ICT Product Distribution Channels
November 12, 2007 / Congzhe Wang
13 Page, Topical Report
US$1,420 (Single User License)

Abstract

India's high levels of economic development in recent years have people's raised incomes. Once Indian consumers satisfy basic needs such as food, clothing, housing and transportation, they begin seeking a more comfortable living, which includes the consumption of electronics products. With the advantage of a population of 1.1 billion, the Indian electronics market is becoming a focus point for global electronics companies. In order to facilitate the sale of goods in the vast Indian market, it has become important for companies to understand regional distribution channels. As the electronics market continues to develop, this report will analyze changes in India's distribution channel structures and channel types, and what their significance will be for companies operating in India.
  •  List of Topics
  •  List of Figures
  •  List of Tables

Market Growth and Concentration Propelling Development of Indian Distribution Channels

With a high level of economic development, rising incomes, and low penetration rates of electronic products, the Indian electronics market has a definite amount of growth potential. The spending power of residents in first- and second-tier cities is an especially important factor.

Indian Distributors Transforming

Rapid market expansion has driven revenue growth for Indian electronics distributors while also sparking a movement where some national distributors are turning towards manufacturing and even managing their own brands. These distributors have a strong grasp of India's distribution channels, which for international brand-name companies means that there is the threat of partners becoming competitors.

Regional/City-based Distributors Increasingly Important

Due to India's sheer vastness and the fact that India's four major regions are developing in different ways, grasping the dynamics in all of these regions is no simple task. Therefore regional, sub-regional, and city-based distributors all play very important roles.

This is especially so for regional and city-based distributors in Central India, Northern India, and Southern India because of added scale and quantity of distribution. These distributors possess the capital and ambition to increase capabilities, including distribution and logistics, channel management and after-sale service capabilities. This is a development trend that provides a way for brand-name companies looking for alternatives so as to lower risks associated with distributors.

Strategic Thinking in Response to India's Changing Distribution Channels

Distribution Strategies that Conform to Local Circumstances

There is no single unifying distribution strategy that can be applied to all of India's regions due to the differences between them. Companies must first gather data - such as consumer traits, potential customer scale - , have a deep understanding of regional characteristics, and then, according to the circumstances in each region or market, adopt different channel strategies - e.g. opting for national distributors, regional distributors, city-based distributors, direct sales outlets.

Product Features and Time of Entry Important Factors to Consider

Besides external factors related to the development of distribution channels in India, companies must also consider important factors that affect distribution strategies such as their own time of entry, scale, and types of products. Two kinds of situations are explained below.

If a company launches a new or mid-range to high-end product but the company's resources are limited, its target markets are naturally limited to first- and second-tier cities, and the company may consider directly choosing a regional or city-based distributors as a partner.

Mobile phone brand companies that have newly entered or just entered India cannot ignore Nokia's hold on 70% of the market. They might consider looking at specific regions to select a regional distributors, city-based distributors, or telecom operator as a partner. This might serve as a way of breaking into or expanding in the Indian market.

Appendix

List of Companies

Accel ICIM

 

 

Adaptec

 

 

Allied Digital Services

 

 

APC

 

 

Apple

 

 

Asus

 

 

Citrix

 

 

Croma

 

 

CTD

 

 

Cyberoam

 

 

Echelon

 

 

Epicor

 

 

Epicor

 

 

eSys

 

 

E-Urja

 

 

Frontier Business Systems

 

 

Gigabyte

 

 

HCL

 

 

Hitachi

 

 

HP

 

 

Imagination Infotech

 

 

Indian Railways

 

 

Ingram Micro

 

 

Iris Computers

 

 

Jetway

 

 

Lenovo

 

 

LG

 

 

Maxtone Electronics

 

 

Microsoft

 

 

MSI

 

 

MTNL

 

 

My Mobile Store

 

 

Neoteric Informatique

 

 

Netlink Business System

 

 

Next

 

 

Nokia

 

 

PC Solutions

 

 

Precision Infomatic

 

 

Raritan

 

 

Rashi Peripherals

 

 

RedHat

 

 

Redington

 

 

Sai Infosystems

 

 

Samsung

 

 

Sandisk

 

 

Savex Computers

 

 

Seagate

 

 

SES Technologies

 

 

Sonicwall

 

 

Sony

 

 

Sun Microsystems

 

 

Symbol

 

 

Tata

 

 

Team Computers

 

 

Telelogic

 

 

UniverCell

 

 

Value Point Systems

 

 

Verint

 

 

Vijay Sales

 

 

Vitage Systems

 

 

Viveks

 

 

VM Ware

 

 

Watchguard

 

 

Wipro

 

 

Wyse

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