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Store Help |
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Register
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If you are not a registered user, please register on our website first before you purchase one of our reports. If you are already registered but have not yet logged in, you will be asked to do so before your payment. After you log in to your personal account, you will continue to the payment process.
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Purchase Process
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Shopping Cart
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Once you have decided to buy one of our reports, please add the report to your shopping cart by clicking on the 'Add to Cart' logo on the right side of the report topic. The shopping cart will save your selected reports. If you wish to delete reports you previously selected, please click "Check Out" at the bottom of the shopping cart box, after which you can delete selected reports on the next page by clicking on "Cancel" next to the report you wish to delete. When you have reviewed the contents of your shopping cart and are ready to finalize your order, please click "Proceed" at the bottom of the page.
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Order form
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If you are a registered user, your personal information will automatically be filled in. Please verify if our information is still correct and make any changes if necessary. After filling in the required information, you can indicate if you would like to receive an invoice. There are two payment options: by credit card or pay by wire transfer.
For credit card purchases we accept Visa, Master, and JCB. The purchase order amount is given in US dollars, but for your credit card payment the currency used will be switched to Taiwan dollars. When you have filled in all required information and have selected the payment method you wish to use, please click "Order Now" at the bottom of the page.
A binding service agreement with your order will appear on your screen. Please read the agreement carefully. If you agree with the terms of the agreement, please click "Agree" at the bottom of the page.
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Payment
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If purchasing via credit card, you will be asked to enter your credit card information. MIC employs secure server software (SSL) encryption for all credit card transactions. The SSL encrypts all information you input before you send it to us. When you have filled in all required information, please click "confirm" at the bottom of the page.
If you pay via wire transfer, please see our bank details below:
Bank Address: HUA NAN COMMERCIAL BANK, LTD. HO PING BRANCH
NO. 93, Sec 2, Ho Ping East Road, Taipei, Taiwan, R.O.C.
SWIFT Address: HNBKTWTP121
Fax: 886-2-27099230
Telex: 11307
A/C Name: Institute For Information Industry
A/C No. 121-97-000636-6
When you have filled in all required information, please click "confirm" at the bottom of the page.
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Order Confirmation
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After choosing your payment method, you have successfully completed the purchase process. You may print the page appearing on your screen as confirmation of your order.
If you have chosen to pay by credit card, we will send you within one working day an e-mail with a username and password, which you can use to log in to the MIC website and download the report(s) you have purchased. You may print this e-mail as confirmation of your purchase.
If you have chosen to pay by wire transfer, we will send you an e-mail within one working day after receiving your wire transfer payment. This e-mail contains a username and password, which you can use to log in to the MIC website and download the report(s) you have purchased. You may print this e-mail as confirmation of your purchase.
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Delivery Format
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Electronic File Delivery
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We will send you a username and password with which you can log in to the MIC website and view the purchased report(s) or download the report(s) to your own computer.
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Hard Copy Delivery
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One of our Sales representatives will contact you with detailed information on the number of shipping days and shipping charge for the country from which you have made the purchase.
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Return Policy
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Due to the nature of the information being sold, we unfortunately cannot accept returns of products once they have been delivered. Please be sure to read all available information about a report before you place your order.
If you have any questions about a report's coverage or relevance, simply contact us for expert assistance from one of our senior analysts.
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Site Security
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MIC protects the privacy of your personal information by using a variety of security technologies and procedures to prevent unauthorized access, use, or disclosure.
We store the personal information you provide on computer systems with limited access, that are located in controlled facilities. In addition, everything submitted to us is encrypted via Secure Socket Layer (SSL). This encryption method is used widely on the Internet to keep information secure.
Although we use advanced encryption Secure Socket Layers, we cannot guarantee the security of the information you transmit to us. While our site is secure, the Internet is not.
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Subscription Service
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To provide our costumers with a wide range of intelligence and analysis, MIC offers subscription-based Industry Intelligence Programs (IIP), which provide quarterly industry statistics and forecasts, in-depth analysis of major industry and market developments. The Industry Intelligence Programs also offer one-on-one interaction with our analysts. If you would like to become a subscriber to MIC's Industry Intelligence Programs (IIP) please contact our Sales representative via csmic@iii.org.tw.
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