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Store FAQ |
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What will I find in the MIC Store?
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You can view our Industry Intelligence Program service list and our Single Reports. You can also contact MIC's consultants to design a customized research project.
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What can I purchase in the MIC Store?
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You can submit a service inquiry to subscribe to our Industry Intelligence Programs and purchase Single Reports.
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Who can purchase Single Reports in the MIC Store?
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Only registered users can log in to our website to purchase publications. If you are not a registered user, please register on our website first.
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How do I add an item to my shopping cart?
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Once you have decide you would like to buy one or more of our reports, please add the report(s) to your shopping cart by clicking on the "Add to Cart" logo on the right side of the report topic. The shopping cart will save your selected reports.
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How do I delete items from my shopping cart?
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If you would like to delete items from your shopping cart, you can click "Check Out" at the bottom of the shopping cart box, after which you will be able to delete reports in your shopping cart on the next page by clicking on the cancel button next to the reports you wish to delete.
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How do I pay for my order?
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There are two payment options: by credit card, or by wire transfer. For credit card purchases, we accept Visa, Master, and JCB. If you choose to pay by wire transfer, we will provide you with MIC's banking details in order to successfully complete your wire transfer payment.
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How can I receive an invoice?
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On the order form you can select whether you would like to receive an invoice. After we receive your payment, you will be emailed an invoice.
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Are our product list prices subject to tax?
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If you purchase our products from a country other than Taiwan, our product list prices are not subject to tax. If you buy our products from Taiwan, the product list prices will be subject to local tax.
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Is the online shopping process secure?
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Yes, we are committed to creating a secure and safe environment for all of your online transactions. We protect the privacy of your personal information by using Secure Socket Layer (SSL) encryption to prevent unauthorized access, use, or disclosure.
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When will I receive my delivery?
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When your payment has been successfully completed, we will send you within one working day an e-mail with a username and password, which you can use to log in to the MIC website and download the report(s) you have purchased.
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What should I do if I have not received the delivery yet?
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If you have not received the delivery on the agreed upon date, please send an e-mail to: csmic@iii.org.tw. To ensure the successful delivery of your order, we suggest you leave your work email address.
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What is MIC's return policy?
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Due to the nature of the information being sold, we unfortunately cannot accept returns of products once they have been delivered. We strongly advice you to read all available information about a report before you place your order.
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